HMA’s team of representatives are available to answer any questions you may have. We’re happy to help. In Continental US:

– Toll-Free: (888) 811-8944
– Fax: (480) 894-5230
– Email: info@hmatpa.com

In Hawaii:

– Local: (808) 951-4621
– Toll-Free: (866) 377-3977
– Fax: (808) 951-4620
– Email: info@hmatpa.com

If this is a medical emergency and you need immediate assistance, call 911. Your health and ability to access your information are important to us. If you have any questions about your benefits and claims, we’re happy to help.

Reach us on the Continental U.S.

• – For the fastest service, dial the toll-free number on the back of your ID Card
• – Call toll-free (888) 811-8944*

Reach us on Hawaii

• – For the fastest service, dial the toll-free number on the back of your ID Card
• – Call toll-free (866) 377-3977*

*This is a general line, you may experience hold times and/or need to be transferred. If your ID Card is available, please use the number on the back for faster service. Representatives are available on the general line from 7:00 a.m.–8:00 p.m. MST.

Access Your Information Online

For 24-hour access to your personal health information, log in to your account. If you haven’t created an account, click Register and follow the prompts. Have your ID Card with you so set-up is fast and easy.

Advanta advocates educate, negotiate and work on behalf of the members to resolve all value-based pricing cases. By choosing wisely, you can keep your costs as low as possible.

Reach Advanta by:

• For the fastest service, dial the toll-free number on the back of your ID Card
• Toll-Free: (866) 206-7920
• Email: advanta@hmatpa.com

Advanta provides:

• Member and Patient Support
• Pre-Service Negotiations
• Scheduling of Services
• Manage Certifications & Referrals
• Confirmation of Pricing
• Assistance With Balance Billing

Your patient’s health and your ability to access their information is important to us. If you have questions about claims or benefits, we’re happy to help.

For benefits and claims information:

Call us at (888) 811-8944 To reach us by phone, dial the toll-free number on the back of the patient’s ID Card.

Access Information quickly

For 24-hour access to your patient’s health information, log in to your account. If you haven’t created an account, click Register and follow the prompts. Please have your tax ID number, provider name, and address exactly as it appears on the W-9 you submitted along with your NPI and phone number.